Pending Querys

SNo Ticket No Subject Project Name Created By Message Document Status Critical Status Problem Date Programer Remarks Closed Date Remark Re-Check Complete
1 42121 AUTHORIZED SIGNATORIES WQMIS VIVEK KUMAR  
  8400202287

Dear Support Team,

Please provide the option to edit/remove authorized signatories in the portal. Also, kindly activate the user account which is currently showing as inactive.

Please resolve this issue at the earliest.

Regards

View Complete By Programer Critical 27/May/2026 in one lab only one authorized signatary and its assigned by dwsm if assign second authorized then first user inactive 28/May/2026
2 42108 Regarding Lab-incharge id not log in. WQMIS VIKAS KUMAR  
  9981490366

Please resolve this issue we have anable to log in of lab incharge id.

View Complete By Programer Urgent 26/May/2026 Please query with Mobileno which used for login 26/May/2026
3 42691 Head of Laboratory Pankaj Kumar ke Sthan par Devendra Kumar Singh hona hai WQMIS Devendra Kumar Singh  
  9473942636

Head of laboratory- Devendra Kumar Singh

Mob No- 9473942636

District- Firozabad

Designation- Excutive Engineer

View Pending Normal 15/Jul/2026
4 42695 when we receive sample from customer cell id then after every sample receving the portal goes back and we have to login again everytime. WQMIS Sachin kumar  
  9792009142
View Pending Normal 15/Jul/2026
5 42687 lease remove E COLI Ooption form my portal E-coli Option is shown in the chemist portal please remove the Ecoli option form the chemist portal and add in the microbiologist protal WQMIS Shamshad Ahmad  
  8382064686

Please remove E COLI Ooption form my portal E-coli Option is shown in the chemist portal please remove the Ecoli option form the chemist portal and add in the microbiologist protal 

View Pending Urgent 14/Jul/2026
6 42682 Analyist Lab Assistant ID are not open and Assign Parameter WQMIS karmraj  
  8874437778

Respected Sir/Ma'am

Analyst Lab Assistant Id and assign alloted are parameter is not showing on the up wqmis portal

Please resove the essues immediately  

View Pending Urgent 14/Jul/2026
7 42683 Regarding NABL Certificate No. WQMIS VIKAS RAJ PUT  
  7895767704

Respected Sir / Ma'am

Here we would like to inform you regarding NABL Symbol with Certificate no. on it. As NABL 133 rule Symbol of NABL should reflect along with certificate no.So as this is mandatory kindly update accordingly so that we can not breach NABL rules otherwise lab have to face problem.

View Pending Critical 14/Jul/2026
8 42673 portal me login nhi ho rha hai WQMIS Divyanshi  
  8840694298

Name-Divyanshi

district- Kaushambi

Designation- Lab Assistant

      sir meri id na to otp se login ho rhi hai na to passwword se login ho rhi hai please solve this problems

View Pending Normal 13/Jul/2026
9 42663 sample not assign to analyst WQMIS pravindra  
  9761900938
View Pending Normal 13/Jul/2026
10 42671 Login error WQMIS Sarvesh Kumar  
  7906230248

Not login by otp and also not by password??

View Pending Normal 13/Jul/2026
11 42674 Add Ecoli parameter on Microbiologist portal WQMIS vidhu Tripathi  
  9169384802

I am microbiologist and only parameter is shown in my portal T-Coli please add more parameter E-Coli  in my portal urgent due to this testing is affected. Ecoli Parameter is showin the chemist portal please remove the E-coli form the chemist portal and add ecoli on Microbiologist

View Pending Urgent 13/Jul/2026
12 42675 Remove the E-Coli parameter from the Chemist Portal WQMIS shamshad Ahmad  
  8382064686

View Pending Critical 13/Jul/2026
13 42666 related to booking sample WQMIS Abu Salis  
  9113357495

booking sample not happen in current date as well as back date they have show something went wrong

View Pending Urgent 13/Jul/2026
14 42669 Unable to register Lab Incharge Id WQMIS  
 

We are unable to add Lab Incharge mobile number. It is showing mobile number already exists. I request you to please look into this issue .

View Pending 13/Jul/2026
15 42664 SAMPLE IS NOT REFLECTING IN ANALYST ID AFTER ACCEPTING FROM CUSTOMER SUPPORT ID. WQMIS PRABHAT RANJAN  
  9120706093

SIR/MAM 

I want to inform you that after accepting sample from customer support id it is not showing in analyst id and the analyst is not able to feed data of the booked sample kindley resolve this issue so that we can feed data of the booked sample.

View Pending Urgent 13/Jul/2026
16 42667 Unable to register Lab Incharge Id WQMIS Mahendra Kumar  
  9411232154

We are unable to add Lab Incharge mobile number. It is showing mobile number already exists. I request you to please look into this issue .

View Pending Urgent 13/Jul/2026
17 42668 Unable to register Lab Incharge Id WQMIS  
 

We are unable to add Lab Incharge mobile number. It is showing mobile number already exists. I request you to please look into this issue .

View Pending 13/Jul/2026
18 42660 Regarding NABL Symbol with TC NO. on chemical test report WQMIS Amita Devi  
  8630905287

Respected Sir / Ma'am

Here we would like to inform you regarding NABL Symbol with Certificate no. on it. As NABL 133 rule Symbol of NABL should reflect along with certificate no.So as this is mandatory kindly update accordingly so that we can not breach NABL rules otherwise lab have to face problem.

View Pending Normal 13/Jul/2026
19 42670 Unable to register Lab Incharge mobile number WQMIS Mahendra Kumar  
  9411232154

We are unable to register Lab Incharge mobile mumber. It is showing that mobile number already exists. I request you to please look into this issue.

 

View Pending Urgent 13/Jul/2026
20 42462 Regarding Sample analyst WQMIS  
 

Dear Sir/Madam,

This is to inform you that the when new analyst is added an error displayed after submiting details of anlyst. a query raised (with query Number 42243) regarding this issue but from your side query ressolved but problem still as it is.

Please ressolve this issue as soon as possible .

View Pending 10/Jun/2026
21 42423 REGARDING SAMPLE ASSIGNING TO ANALYST WQMIS MAHIMA TRIPATHI  
  9919825071

CUSTOMER SUPPORT NOT ABLE TO ASSIGN ANALYST TO TEST. ANALYST HAS NOT BEEN SHOWS ACTIVE ON PORTAL IN CUSTOMER SUPPORT ID.

View Complete By Programer Urgent 09/Jun/2026 The issue has been resolved. Please verify it. 09/Jun/2026
22 42417 Sample Analysis list not show and list of sample Approved not show on our dash bord WQMIS Shalini Rai  
  8303681366

Dear sir sample Analysis list not show on our Portel

View Complete By Programer Critical 08/Jun/2026 All assigned samples have already been tested, which is why no data is currently visible in the Sample Analysis Report. The samples are now appearing in the Approved Samples Report. Kindly check and confirm. 09/Jun/2026
23 42396 SAMPLE COLLECTOR ID IS SHOWING INVAILD. WQMIS PRABHAT RANJAN  
  9120706093

Sir/Mam

I want to inform you that while logging sample collector id in new portal it is showing invalid user name and password the details of sample collector is 

NAME - Manish Kumar Chaudhari

MOBILE NO - 8887767601

MAIL ID - manishchaudhari39@gmail.com

DISTRICT - Kushinagar

Please resolve this issue on urgent basis so that we can start working on the new portal.,

View Complete By Programer Critical 08/Jun/2026 The issue has been resolved. Kindly verify and confirm. 09/Jun/2026
24 42309 customer support login issue WQMIS  
 

when trying to login customer support id invalid username or password message shown.

View Pending 05/Jun/2026
25 42310 customer support login issue WQMIS  
 

when trying to login customer support id invalid username or password message shown.

View Pending 05/Jun/2026
26 42619 Please assign Authorized Signatory to Amit Kumar (Lab Assistant ) for Chemical Parameters WQMIS YOGESH KUMAR  
  9305616298

Please assign  Authorized  Signatory to Amit Kumar (Lab Assistant ) for Chemical Parameters 

View Complete By Programer Critical 04/Jul/2026 Assigned 10/Jul/2026